At ibets, we believe that gaming should always be fun, controlled, and within your means. We take our responsibility to Filipino players seriously — providing the tools, information, and support you need to keep your gaming experience healthy and enjoyable.
Every ibets account comes with a full suite of responsible gaming controls, accessible directly from your account dashboard — no need to contact support to activate them.
Set a daily, weekly, or monthly cap on how much you can deposit into your ibets account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when lowered, and require a 7-day cooling-off period when raised — protecting you from impulsive decisions.
Define the maximum amount you are comfortable losing within a set period. When your net losses reach the limit you've chosen, ibets will automatically restrict further play until the period resets. This tool is especially useful for players who want to enjoy ibets casino games and slots without the risk of chasing losses.
Set a maximum duration for each gaming session on ibets. When your session limit is reached, you'll receive a notification and the option to log out. Hard session limits automatically end your session regardless of ongoing activity — keeping your gaming time intentional and bounded.
Receive periodic pop-up notifications during your ibets sessions showing how long you've been playing and your net gaming activity for the session. Reality checks are a gentle but effective reminder to pause, assess, and decide whether to continue — breaking the flow that can lead to extended unplanned sessions.
Need a short break without permanently closing your ibets account? A cooling-off period temporarily suspends your access to the platform for a period of your choosing — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. Your account and balance are preserved.
Self-exclusion is ibets's most powerful responsible gaming tool. When you self-exclude, your account is immediately suspended for a minimum period of 6 months, up to permanent exclusion. During self-exclusion, ibets will not send you any marketing communications. Self-exclusion cannot be reversed during the active exclusion period — this is intentional.
Activating any ibets responsible gaming tool takes less than two minutes. Here's how to do it from your account dashboard:
Sign in at ibets.club using your registered email and password. Make sure you're on the official ibets platform.
Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools are listed here with clear descriptions.
Choose the tool you want to activate, enter your preferred limit or exclusion period, and confirm. Limits that reduce your access take effect immediately.
If you need help activating any tool — especially self-exclusion — ibets customer support is available 24/7 via live chat. Self-exclusion requests made through support are processed within 24 hours.
Honest self-reflection is the first step toward healthier gaming. Ask yourself these questions. If you answer "yes" to two or more, we strongly encourage you to use ibets's self-exclusion tool or seek professional support.
Do you find yourself spending more money on gambling than you originally planned, or more than you can comfortably afford?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Do you gamble to escape stress, anxiety, boredom, or personal problems — rather than purely for entertainment?
Have you borrowed money, sold possessions, or neglected bills in order to fund your gambling activity?
Has your gambling caused conflict with family members, friends, or colleagues, or affected your work or studies?
Do you feel restless, irritable, or anxious when you are not gambling, or when you try to reduce how much you gamble?
If you answered "yes" to two or more questions, your gambling may be causing harm. Please consider activating ibets's self-exclusion tool immediately, or contact ibets support for a confidential conversation about your options. You are not alone — help is available.
At ibets, responsible gaming isn't just a compliance checkbox — it's a core part of how we operate. We understand that for the vast majority of Filipino players, online gaming at ibets is a fun, social, and entertaining activity. But we also know that for some players, gambling can become a problem that affects their finances, relationships, and mental health. That's why ibets has invested in a comprehensive responsible gaming framework that goes beyond the minimum requirements set by PAGCOR.
Every ibets account is monitored by our responsible gaming system, which tracks behavioural indicators associated with problem gambling — such as sudden increases in deposit frequency, extended session durations, and patterns of chasing losses. When our system flags a concern, ibets's responsible gaming team will proactively reach out to the player with information about available tools and support options. This is not about restricting your enjoyment — it's about making sure ibets remains a safe space for everyone.
ibets also trains all customer support staff in responsible gaming awareness. If you contact ibets support and mention that you're struggling with your gambling, our team is equipped to guide you through your options — from setting limits to initiating self-exclusion — with empathy and without judgment. Your wellbeing always comes first.
Self-exclusion is the most decisive step a player can take when gambling is no longer fun or is causing harm. When you self-exclude from ibets, your account is immediately and completely suspended. You will not be able to log in, deposit, withdraw, or place any bets for the duration of your chosen exclusion period.
What happens during self-exclusion:
ibets offers self-exclusion periods of 6 months, 1 year, 3 years, and permanent exclusion. We strongly recommend choosing a period that feels uncomfortably long rather than one that feels manageable — research consistently shows that longer exclusion periods lead to better outcomes for players seeking to regain control.
After a temporary self-exclusion period ends, ibets will conduct a brief account review before reactivation. You will be asked to confirm that you wish to return to gaming and will be reminded of the responsible gaming tools available to you. There is no automatic reactivation — you must actively request it.
The minimum legal age for casino-style gambling in the Philippines, as regulated by PAGCOR, is 21 years old. ibets enforces this requirement strictly and without exception. Every new ibets account is subject to mandatory age and identity verification before any deposits or gameplay are permitted.
During the verification process, ibets requires a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's licence, SSS ID, or UMID — to confirm that you are at least 21 years of age. Accounts that cannot be verified as belonging to a person aged 21 or above will be permanently closed, and any deposited funds will be returned to the source payment method.
If you are a parent or guardian, we encourage you to use device-level parental controls to prevent minors in your household from accessing the ibets platform. Keep your ibets login credentials private and never share your account with anyone, including family members who may be under 21. If you suspect that a minor has accessed or registered an ibets account, please contact our support team immediately.
The overwhelming majority of ibets players enjoy the platform as a form of entertainment — the same way you might enjoy a night out in Makati or a weekend trip to Cebu. Keeping it that way is straightforward when you follow a few simple principles:
Remember: gambling at ibets should always feel like a choice, not a compulsion. The moment it starts feeling like something you have to do, it's time to use the tools available to you — or to reach out for support.
ibets is built for Filipino players who want great gaming and peace of mind. Explore our full range of casino games, slots, and sports betting — with the confidence that ibets has your back every step of the way. 21+ only.
"Gambling is addictive. Know when to stop." — Play within your limits.